Your password for your individual Ricoh Theta is located on the bottom of your Ricoh camera. You will see a couple letters and then a set of numbers. The password is the NUMBERS, exclude the letters.
Yes. Lighting is vital for image quality. We suggest turning on all the lights in all rooms/areas of the property before beginning to capture the tour. You’ll also want to turn off all fans or other rapidly moving objects.
We suggest setting the tripod to 5’. This will give the ideal line of sight when viewing the tour. Also, be sure the tripod/camera is level for best quality image.
A hotspot are the logos/buttons that appear on the tour where a visitor clicks to enter a new room. The hotspots are used to guide and flow the user through the tour at their own leisure.
If I accidently placed the “living room” image on the 2nd floor, is there a way to change it so it appears with the 1st floor images?
Yes. This is done under “Edit Tour”, “Configure Panoramas”. Each floor is laid out under a separate “Configure” tab. Notice next to each photo there is a “Floor Plan” drop down menu. Select the drop down and menu and choose which floor you would
How can I view who is looking at individual tours? What is the difference between a registered user and a non-registered user?
On the customer portal under “Publish Tour”, you will see a “Statistics” button. When you click on this button, it will call up the page where all the statistics are located for that individual tour. It is sorted by registered/non-registered users and you can
Please check your MLS/Board rules. In many cases, you will need an unbranded version of your virtual tour. This is located under “Publish Tour” by clicking “Links” button and you will see the option for the Unbranded Link.
This is done on the customer portal under “Edit Tour”, “Set Hotspots” tab. Under this tab, all of the photos you captured will appear individually for you to set or edit how the hotspots appear. As long as you captured a photo of the
This is done on the customer portal under “Publish Tour” tab. Click the “Download” button and select “Images”. This will download all the images of this tour into a .zip folder to your harddrive for you to access. Keep in mind, these will be
This can be done via your customer portal under “Edit Tour”, “Add Panoramas” tab. Here, you can select which Floor will be the “First Floor” the tour starts on. Toggle the “first floor” button to blue yes. This triggers this floor to be the